Terms of Service
Terms and conditions for using our website and services
Last updated: 01/04/2026
Age Restriction - 18+ Only
This website and all products are intended for adults aged 18 and over. By using this website, you confirm that you are at least 18 years old.
Introduction
Welcome to Huff & Puff. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these terms.
Products and Services
- All products are authentic and sourced from reputable suppliers
- Product descriptions and images are as accurate as possible
- Prices are subject to change without notice
- We reserve the right to limit quantities or refuse service
- Products are intended for personal use only
Orders and Payment
- All orders are subject to acceptance and availability
- Payment is processed securely through Stripe
- We accept major credit and debit cards
- Orders are processed within 24 hours of payment confirmation
- You will receive email confirmation of your order
Delivery
- Standard delivery: 1-3 working days
- Free delivery on orders over £40
- Age verification required upon delivery (18+)
- Delivery times are estimates and not guaranteed
Returns and Refunds
Due to the nature of our products (alternative devices, e-liquids, and nicotine-containing products), we cannot accept returns for safety and hygiene reasons.
Faulty or damaged items: If your item is faulty or damaged on arrival, please contact us within 14 days with photos and details. We will provide a replacement or refund once verified.
User Responsibilities
- You must be at least 18 years old to use this website
- Provide accurate and complete information when ordering
- Use products responsibly and in accordance with instructions
- Do not resell products purchased from our website
- Comply with all applicable laws and regulations
Limitation of Liability
To the fullest extent permitted by law, Huff & Puff shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the new terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: infohuffandpuff@gmail.com
Phone: +44 7708 766609